Joe Manna

My Perspective on Business, Social Media & Community

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December 3, 2006

This Week …

I will be answering questions based on my Search Engine referring queries. Get ready for some fun ;-)

November 10, 2006

The Real Deal on Customer Service Surveys

As being on the receiving end of these surveys, I am able to give some insight on what some companies are trying to accomplish with these. I strongly believe these surveys are

November 10, 2006

The 10 Best (and 10 Worst) Companies for Customer Service

Finally, companies could realize that their Customer Service centers reflect wholly on the company in question. Heck, I do my best not to shop at Best Buy, and I patronize

October 16, 2006

Someone Special & Change

There is someone out there that is special to me. We both know it and won't act; fearing the loss of a strong friendship. As you can tell, this posting isn't tech related, so feel

October 11, 2006

Netscape Burnout and Feedback

I haven't been posting much on Netscape lately, it's not that I don't want to or that I am boycotting it; rather, just the reward aspect of that it had on me. I loved posting

September 27, 2006

What Happens when you Remove the Heatsink from a Processor?

Ownage (Update 12:43 9/28) It seems my JavaScript and Netscape Video JavaScript just don't play well together. In anycase, here's a link to the Netscape Video story, holding the

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