Today, Apple published a letter to its users on their website. To my surprise, they state there is no issue, but rather a glitch in how many bars are displayed. What is Apple
How to Get Out of a Photo Radar Ticket
Hopefully by now, you know how opposed I am to the capricious, ineffective and outright illegal photo traffic enforcement that polices petty traffic offenses. In light of that, I
What is a Linchpin?
This evening, I attended a Linchpin Meetup at Gangplank in Chandler, AZ. I didn't know what to expect as I don't usually attend book-related discussions; but I found it valuable. I
5 Ways to Solve Problems Through Social Media
A week or so ago, I shared how to effectively complain through social media. I feel as solid as that is for consumers to resolve service issues through social media, it’s only
5 Ways to Complain Through Social Media
Complaining through social media is actually quite effective and I’ll share some constructive ways on how to use social media to solve your customer service issue with a company.
Winning Social Media (and how we're all losers)
I couldn't think of a better title for what I want to share, but hold on, I'll explain it clearly. Social Media is often viewed as a race to a finish line. That finish line being
