When I think about explaining why a business should use social media, I think about this example. Not every business needs to use social media, but if your customers and prospects
Spokeo: Another Tool for Stalkers
If you are concerned about your privacy, you’ve got to read this. Spokeo is a free service that has boatloads of data on nearly everybody. It’s simple to use and you can see where
2010 Social Media Recap
This year, many great advancements in how we communicate and use services online occurred. Some could say it’s more of the same, others could say 2010 proved to be a great year for
The Cookies You Don’t Want to Leave for Santa…
We love to leave cookies out for Santa. No matter what kind, flavor or how many... he loves cookies. Same goes for big-bad companies as you browse the web to visit and share
Thoughts on the Proposed 'Do Not Track' Legislation
I’ve been reading a lot about the so-called “Do Not Track” initiative the FTC is undertaking in an effort to combat aggressive targeted advertising on people. Coming from the
Customer Service Starts with Listening
I see a lot of reports and discussion in the space of customer service, specifically how companies can improve their customer service. I want to show a very simple example of how
