Boris Epstein of BINC, a professional headhunter service, blogged about some of the troubling thoughts from former Yahooligans who left the company in the past few months. The
The Casualties of Anonymous Communities
In the past week or so, there was an instance of a criminal act of posting ads for Craigslist readers to raid an unsuspecting person's house (for free items). Today, there was
Some Thoughts on Community Moderation
It's probably a good time that I share my thoughts on the tireless debate surrounding online community moderation of user contributed content -- what works, what doesn't and what
Facebook Spam: You’ve Got to Be Kidding, Right?
I have a new friend -- or do I? After I logged into Facebook, I was presented with a rather nice looking female who found me and wants to be friends. Oh, joy!
Calacanis and Scoble Test Drive a New Tesla
One of the great things of the iPhone, is the ability to stream video live via a service called Qik. This is what Jason Calacanis and Robert Scoble did when they had fun and test
Customer Service is More Than Just Call Centers
Customer service is a term frequently used among service providers which is often delivered in the form of call centers. It's important to understand that customer service applies
