Poor customer service!
Don’t you hate it when you purchase goods from a company and you are treated poorly or as if you even weren’t there? The other day, I purchased a couple boxes of protein bars from a large superstore and the cashier didn’t even even greet me, look at me, tell me my total, or anything.
So I got to thinking, why did I choose to go through this cashier’s line? I chose to go though a cashier’s line because I expect to have a personal interaction as I purchase my products from them. It’s almost involuntary because I’ve been accustomed to cashiers who at minimum, greet you and perhaps carry on a small conversation. While it’s a small gesture, it’s an important one. When it’s lacking, the customer must ask — Why should I buy from you?
So that’s what bugged me. Has anything recent bugged you?
