I see a lot of reports and discussion in the space of customer service, specifically how companies can improve their customer service. I want to show a very simple example of how
How to Unsubscribe from Qwest Phone Books
If you're reading this post, you can opt out of unwanted phone books from Qwest. It's easy and it took me about 30 seconds. I wish I knew this before I received three phone books
My Thoughts on Facebook Messaging
As you might know, Facebook will be expanding the messaging features for its users to support an email alias for users. It made all the news from mainstream media down on through
Listen, Respond and Support Your Community
User communities are powerful. They can be the silent minority or the loud majority and they cause an impact to the bottom line of a business. Apple is a fine example of why
Apple Trying to Bury the iPhone 4 Concerns
Today, Apple published a letter to its users on their website. To my surprise, they state there is no issue, but rather a glitch in how many bars are displayed. What is Apple
How to Get Out of a Photo Radar Ticket
Hopefully by now, you know how opposed I am to the capricious, ineffective and outright illegal photo traffic enforcement that polices petty traffic offenses. In light of that, I
