Joe Manna

My Perspective on Business, Social Media & Community

  • Home
  • About Me
  • Contact Me

December 10, 2009

Online Community Lessons for Small Business (Featured on the Helpstream Blog)

I recently did an email interview with Helpstream, a provider of social CRM customer support, regarding a few lessons I’ve learned in the social media + small business + community space and I think it turned out pretty cool. The article is linked below. You can see my dry humor in it, too.

Lessons from a Community Manager: Joe Manna of Infusionsoft

Thanks Bob for the feature on your blog! 🙂

Disclosure: I work at Infusionsoft and we use Helpstream a lot internally, but I am not compensated in any way for my views on their product and service.

Last modified: January 20, 2024

Recent Posts

  • More thoughts on Progressive Snapshot
  • The future of cars and driving
  • Is Ubuntu Linux ready for small businesses?
  • How to not get duped by fake news
  • Hack your way to a better credit score

Popular Posts

  • What Every Driver Needs to Know about Progressive Snapshot
  • More thoughts on Progressive Snapshot
  • Pros and Cons of Using Unroll.me
  • 7 Automotive Performance Mods that Actually Work
  • Contact Me

Powered by
WP Engine

Built with
Studiopress

Copyright © 2025 Joe Manna. Content is licensed under Creative Commons [CC BY-SA 3.0].