Whenever a product, service or feature is released into the hands of your consumers, customers and users, the provider must always continually need to manage expectations to meet
Small Business Blogging: Blog Software that Fits
Last week, I asked a question on LinkedIn to small businesses that blog regarding their choice in blogging platforms and their reasons why they chose them. I'll share a number of
Even Google has Tips to Pick a Great Password
Yesterday, the Official Google Blog posted an entry describing best practices when choosing passwords to secure your account. I agree with all the points they make and have some
LifeLock CEO Gets ID Compromised
The CEO of LifeLock, company that swears they can prevent (or at least respond) to identity theft for consumers, had his identity stolen. If you recall, this is the same company
FOX News: 'Teachers Should be Prohibited from Social Networking'
FOX News, "Americas Newsroom," aired stills of a few teachers who had pictures of themselves doing inappropriate things, such as posing in front of a Police Interceptor, a female
Why Admitting Your Errors is Great Consumer Advocacy
Many traditional thinkers believe it's ideal to conceal errors, issues and other inadequacies quietly. Unfortunately, all it takes is one person to sound off on their experience to
