FOX News, "Americas Newsroom," aired stills of a few teachers who had pictures of themselves doing inappropriate things, such as posing in front of a Police Interceptor, a female
The Customer Service Department
The Customer Service department in many companies are believed by many to be the source of customer service. I disagree, because every employee in a company can offer customer
Why Admitting Your Errors is Great Consumer Advocacy
Many traditional thinkers believe it's ideal to conceal errors, issues and other inadequacies quietly. Unfortunately, all it takes is one person to sound off on their experience to
Introduction to Social Engineering Call Centers
Social Engineering is a real problem that plagues call centers everywhere. When almost every company that handles customer's data consider off-shoring/outsourcing, it should be
Someone has an AIM CRUSH on you!
...Not exactly. This is a form of spam that is going around on AIM. The link takes you to a site where the spammer gets paid if you fill it out. It's important to not click links
MySpace Suicide (Megan Meier); Interesting Legal Challenges
The 49 year old woman, Lori Drew, who engaged in destructive discussions with 13 year old Megan Meier; will be charged under federal law for her acts that lead to the suicide of
