I’ve noticed my Technorati listing for my site hasn’t updated in the past 89 days. About 45 days ago, I did file a support ticket with them, left unresolved. I figure they were busy or doing a server upgrade or something. It’s the Internet, it happens. But for the number one blog indexing service, to not update my blog in nearly 90 days, thats concerning.
I opened my second ticket with them. Still no human reply, and just got the auto responder with my ticket code and their thanks for my patience. I guess this is one of the blunders of Web 2.0 success; lack of user support. Since everything is self-service and all that, why bother having a tech team that actually investigates and fixes things?
I consulted some of my other blogging buddies and they too have noticed lack of Technorati updates. I wonder why? No blog or notice went out acknowledging an indexing problem or a backlog. I’m not the only one who’s blogging about this.
Technorati Gurus: Please fix our indexes so they show up. I know its unintentional. Atleast, acknowledge the issue.
(If you too are a blogger with Technorati issues, feel free to leave a comment or even a trackback and talk about it too. Maybe the Technorati spider might wake up when it sees itself being indexed. 😉 )
