I’ve witnessed an unfortunate trend over the past several months involving more email senders making unsubscribing a challenging experience for recipients. I’ve been in the email
Class Action Rebate Settlements
You might have seen those official notices informing you that you could be party to a class-action settlement with a company. There’s a nifty website that will help you keep up on
Instagram and the Importance of Communication
"Everybody look what's going down There's battle lines being drawn Nobody's right if everybody's wrong" --Buffalo Springfield, 'For What It's Worth' A disturbance in the
How to Respond to Negative Reviews
Yesterday, I spoke at TechPhx about how entrepreneurs can respond to damaging reviews or other critical statements from customers online. Criticism is a healthy part of any
Facebook, Minors and Advertising
This morning, I was tipped from a PR firm letting me know that Facebook is currently in the midst of a controversy involving minors and their presence in advertising throughout the
Another Massive Email Data Breach
Best Buy, JP Morgan Chase, Capital One, Kroger, TiVo, US Bank, Walgreens, Marriott Rewards, Ritz-Carlton Rewards, Citi, McKinsey & Co., New York & Co. and Brookstone